Building Recognition Systems That Actually Work
Most recognition programs fail because they feel forced. We spent months working with teams across Singapore to understand what makes people feel genuinely valued. It's not about fancy certificates or monthly awards nobody cares about. Real recognition happens when managers notice the small wins—when someone stays late to help a colleague, or finds a creative solution to a boring problem. One finance team we worked with started a simple practice: every Friday, team leads share one specific thing each person did that made their week easier. No formality, just honest appreciation. Productivity went up, sure, but more importantly, people stopped dreading Monday mornings.
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